Recent Posts

Tuesday, January 6, 2015

Cafe chain 'Angel In Us' gives customers discounts if they order 'politely'


Article: Angelinus, "50% discount if you order politely"

Source: Yonhap News via Nate

On the first Wednesday of every month, cafe franchise 'Angel in us' will be holding an event where customers are given discounts based on how politely they order their drinks.

- "Americano." (cold tone)... 50% extra charge
- "One Americano"... no discount
- "Please give me one Americano"... 20% discount
- "Hello, OOO-ssi. Please give me one delicious cup of Americano"... 50% discount

1. [+1,255, -40] Stuff like this definitely needs to be promoted when we have people running around still speaking informally to elders

2. [+1,212, -22] I like the idea... even if it's forced, it creates a more respectful atmosphere.

3. [+75, -0] Customer: Hello, OO-ssi. Can I have one delicious cup of Americano? Employee: The event's over.

4. [+55 -0] Can't imagine how many rude customers there are that they have to implement something like this.

5. [+50, -2] I'll say up to, "Hello OO-ssi, please give me one Americano".. but who'll go as far as to say delicious cup of Americano? Or is that what they're going for.. It's just too cringeworthy to say.

6. [+26, -0] I like the idea but the 50% discount one is kind of embarrassing to say.. ㅋㅋㅋ

7. [+22, -1] This is actually copying the same thing a European cafe did..;;;

8. [+11, -1] Good luck trying to get a rude customer to pay more for their drink

9. [+8, -2] So can I pay 100% more and swear at their faces

-

93 comments:

  1. 3. [+75, -0] Customer: Hello, OO-ssi. Can I have one delicious cup of Americano? Employee: The event's over.

    Employee: Today is not the first Wednesday of the month.

    ReplyDelete
  2. The number 3 is funny xD

    ReplyDelete
  3. 8. [+11, -1] Good luck trying to get a rude customer to pay more for their drink

    ikr... i think the idea of discounts for respectful ordering is a good idea but what if somebody gets mad that they get charged more? it seems unnecessary and maybe they will make a scene

    ReplyDelete
  4. on the other hand, where i live, i sometimes wouldn't mind paying more if i stopped getting cold and rude service from the staff.


    like seriously, waiter, what did i do to offend you?all i asked was what kaisen-don was. -_-

    ReplyDelete
  5. Iconic. When will McDonalds?

    ReplyDelete
  6. this seems silly, why should ppl get a reward for something they should already be doing? being polite to ppl who work in customer service should be a given.

    ReplyDelete
  7. 8. [+11, -1] Good luck trying to get a rude customer to pay more for their drink



    Yyyyyup. As a former retail worker........ that is gonna be quite the struggle lol.

    ReplyDelete
  8. when i order food i will always go 'can i get ooo please?'... i shld always get some discounts XD

    ReplyDelete
  9. THIS IS A GOOD IDEA
    but i can see people throwing fits when they get charged more

    ReplyDelete
  10. 3. [+75, -0] Customer: Hello, OO-ssi. Can I have one delicious cup of Americano? Employee: The event's over.

    customer : XXXX YOU !!!

    ReplyDelete
  11. Some french cafes have done it already

    ReplyDelete
  12. People are becoming impolite as the Earth gets older.

    ReplyDelete
  13. 9. [+8, -2] So can I pay 100% more and swear at their faces



    That's the spirit~

    ReplyDelete
  14. mamamoogot7innercirclesJanuary 6, 2015 at 2:40 AM

    4. [+55 -0] Can't imagine how many rude customers there are that they have to implement something like this.



    seriously though. is it that hard to say please?

    ReplyDelete
  15. this. even kids nowadays...

    ReplyDelete
  16. Because, apparently, that doesn't seem to happen as

    ReplyDelete
  17. i'll just make my own coffee... cheaper + easier LOL

    ReplyDelete
  18. This is sorta sad they have to do this. It's not that hard to be polite, and it makes workers feel better too.

    ReplyDelete
  19. LOL I'm all for the discount but how do they plan to implement that 50% extra charge though? I wouldn't wanna be the employee having to do that. I'd rather pretend the customer did well enough to get 'no discount' rather than implying they were rude (and then risk being sworn at even more). And I've always thought this chain's pronounced 'Angel-In-Us' --- it's actually one word?!

    ReplyDelete
  20. ......that didn't even cross my mind when I was translating it because it's jumbled together in Korean. LOL I'll go fix it now! Thanks for bringing it to my attention :D

    ReplyDelete
  21. Oh, you're pretty, here's 50% off ;).

    ReplyDelete
  22. +75, -0] Customer: Hello, OO-ssi. Can I have one delicious cup of Americano? Employee: The event's over.



    LOOOOLLL

    ReplyDelete
  23. this has to be the best comment EVER!!!

    ReplyDelete
  24. From first hand experience, I've dealt with more than a handful of pretty shitty customers working part time at Marshalls and Macy.

    ReplyDelete
  25. [+1,255, -40] Stuff like this definitely needs to be promoted when we have people running around still speaking informally to elders

    ~nice

    http://media.giphy.com/media/hr6p5UHdDn8RO/giphy.gif

    ReplyDelete
  26. I really like this type of stuff, it reminds people that being nice makes the world a better place.

    ReplyDelete
  27. I would not want to be the barista who has to explain why I charged someone who was already rude to me 50% more.

    ReplyDelete
  28. I like their idea but it would just make the rude costumers even ruder. I they get charged more or called out some would probably hold a tantrum and never go back to the cafe

    ReplyDelete
  29. as a person working in retail/service, there's just too many shitty and very entitled customers that even just 1 person saying something nice, being polite, or just even saying thank you can make my day just a little bit more bearable.

    ReplyDelete
  30. 7. [+22, -1] This is actually copying the same thing a European cafe did..;;;

    but still nice idea to promote. this isnt about who did it first #7

    ReplyDelete
  31. thats not true tho. mankind had centuries of f*cked up customs.

    ReplyDelete
  32. kids?? even fetuses *sigh*

    http://www.hdforums.com/forum/attachments/touring-models/102052d1268427678-what-is-with-the-middle-finger-middle_finger-865.jpg

    ReplyDelete
  33. I've worked in retail full time for 5 years so I still stand by my post. People need to get manners instead of expecting to get rewards like a baby for shit they should already be doing.

    ReplyDelete
  34. price discrimination.


    already happens. when you go to the gas station and punch in your customer ID to get points back, or the grocery so that bag of chips is 2 for $6 instead of the full $4 dollar price.


    people get charged more or less for the same thing as a fact of life in the modern economy, it's just not as obvious.


    what I do not like is how this takes a step in the American direction where service is variable. like in the US if the waiter likes you more they will just give you more refills and free appetizers and stuff. in Korea it's very uniform, and the customer service is expected to be a certain level, regardless of how the server judges you as a person. "cold tone" get a 50% but if you're good looking and the girl doesn't think you should be charged more, you say the exact thing and don't get the surcharge?

    ReplyDelete
  35. then they should learn to speak politely lol


    it's so easy "you are an ass and everyone will know when we charge you extra so you order at least normally or go to another cafe"

    ReplyDelete
  36. then I'll give them free charge..

    https://33.media.tumblr.com/736d97ad968cdec6160a8ba782b48f73/tumblr_neskxk7Iem1qdxrpuo4_250.gif

    ReplyDelete
  37. how would english people understand this if they don't have a formal language?

    ReplyDelete
  38. freakin true~

    ReplyDelete
  39. [+8, -2] So can I pay 100% more and swear at their faces



    seriously? what a great idea, morons!

    ReplyDelete
  40. Yeah but http://customers-suck.livejournal.com/ exists for a reason lol.

    ReplyDelete
  41. Seems like a really dumb idea to me. Too gimmicky

    ReplyDelete
  42. i doubt people would get charge for being rude, but it would make the customers more aware of how they act? Nah, who am I kidding, there's just too many aholes in this world that enjoy being rude and inconsiderate.

    ReplyDelete
  43. Customer: *moonwalks to the entrance door*

    ReplyDelete
  44. That's cute lol. I'd do it for the discount.

    ReplyDelete
  45. it wouldn't have to exist if ppl weren't entitled dickwads 💁

    ReplyDelete
  46. "Americano." (cold tone)... 50% extra charge

    Owned. If you are rude to customer service people you deserve to pay more

    ReplyDelete
  47. I get the idea behind it but you have to take in account competing businesses. If McDonald's won't serve someone for being rude then they will just pick a different option.

    The only place I've ever know to have a polite policy was this pharmacy in a small town. It only worked because they had no competion. You either followed their rules or you got out. Angel in us is one of many many coffee places in Korea. If I was rude and they wanted to charge me extra then I'd just go else where. No adult wants to be policed on how they speak.

    ReplyDelete
  48. That's not really entirely true when it comes to young people. It is more the fact that we have matured that has changed.


    The generation before us think we are rude, the generation before them thought they were rude and I'm sure our generation will think the next generation is rude too. It doesn't excuse rudeness but it isn't something that is increasing or new.

    ReplyDelete
  49. http://img62.imageshack.us/img62/7642/225121126355023e15cfdb7.jpg

    It's a thing in lots of italian cafes too

    ReplyDelete
  50. ⇨★♔DRAMA★SENSEI♔★⇦January 6, 2015 at 3:09 AM

    No.4- Right on!
    No.7- What cafe was that?

    ReplyDelete
  51. Well, we don't have a formal language, but there is formal/polite language that most people know they should use in certain situations. You don't talk the same with your boss or grandparents as you do with your classmates.

    ReplyDelete
  52. What a load of bull that people need an incentive to not be a dickwad

    ReplyDelete
  53. ....it wasn't a legitimate idea, i was just pointing out how fucking ridiculous it is that we're getting to the point where people need to be rewarded for good behaviour like they're in the 2nd grade to act like decent human beings.

    ReplyDelete
  54. IntenseFeelings_UglySobbingJanuary 6, 2015 at 3:19 AM

    Ah, being a Canadian who had to get a french credit in school, I have seen the one purpose I will use this language for!

    ReplyDelete
  55. Let's just say that I'd rather have a person being forced to be nice to me than a person being willingly rude, even for just a day of the week.

    ReplyDelete
  56. IntenseFeelings_UglySobbingJanuary 6, 2015 at 3:22 AM

    The world has already sucked. People sucked before, they suck now, and they will more than likely suck in the future. I believe you are getting to to the stage in life where you end up thinking, "Get off my lawn, ya fuckin' twat". Unfortunately, this stage does not end until you fall over in death. Which typical is caused by old age.

    ReplyDelete
  57. Stuff like this definitely needs to be promoted when we have people running around still speaking informally to elders



    older koreans would get hearattack here where i live since younger ppl dont threat elders with respect unless they deserve it. Like it happens everyday in a public transportation or doesnt matter where that if an elder isnt respectful younger person will tell him/her to fuck off or smth like that

    ReplyDelete
  58. IntenseFeelings_UglySobbingJanuary 6, 2015 at 3:23 AM

    Those poor workers who are going to have to deal with shitty people angry at the price change.

    ReplyDelete
  59. lmaooooo

    i can get behind this tbh, ppl that work in costumer service jobs get treated like shit & it's nagl
    however, the last one ("Hello, OOO-ssi. Please give me one delicious cup of Americano") is going a little too far lol like who tf talks like that outside of commercials?

    ReplyDelete
  60. Gotta love that everyone here focused on the rude customers, just shows that most of us had encountered these type of rude people. But this idea can also be to reward people who are already nice, it just gives them more incentive to be nicer.

    ReplyDelete
  61. Now manners can be earned by money.

    ReplyDelete
  62. I don't like the idea. They serve the customer, if they wanna be treated nice, not by providing discount, but by treating the customer nicest.

    ReplyDelete
  63. I like the idea but I think "hello OOO-ssi please give me one delicious cup of XXX" is too much lol. "hello, one XXX please" is polite enough.

    ReplyDelete
  64. 3. [+75, -0] Customer: Hello, OO-ssi. Can I have one delicious cup of Americano? Employee: The event's over.

    HAHAHA

    ReplyDelete
  65. 9. [+8, -2] So can I pay 100% more and swear at their faces

    That's so rude >.<

    ReplyDelete
  66. i'll prepare my money :D

    ReplyDelete
  67. "younger ppl dont threat elders with respect unless they deserve it it
    doesnt matter how old are u if u dont deserve respect u wont get it"

    as it should be. just because you're an old fart doesn't mean you deserve only the best. you have to earn it first

    ReplyDelete
  68. i've worked at a bakery for 8 years & i can honestly relate on wanting the customers to be polite that 50% discount thing is too much tbh as long as i'm not being yelled at or have money thrown at my face i'm fine i'm rly thankful when someone generally makes nice conversation with me that's why i'm rly nice to other service workers i always say bye & good night to the greeters at stores

    ReplyDelete
  69. Well people hardly give compliments for good service.
    So long as you don't get scolded, you're pretty much safe.

    ReplyDelete
  70. I will give more respect to a polite young man compared to an old criminal.

    ReplyDelete
  71. Also considering that some customers swear if the staff made a mistake..

    ReplyDelete
  72. If that's how it rules there, wherever you are, fine. I think it's a weird approach though. Out of curiosity, what are the criteria for earning respect? And how much time do you give someone to humbly show you if they're worth your respect?

    I agree that blind respect to elderly is somewhat too much to ask for, but in general I am glad that I was taught to respect elderly for living a life longer than mine. These people all paid their deed to society and therefor prepared the ground we younger ones are walking on. That should be reason enough to respect them.
    Again, I don't believe age is an excuse for rude behavior. But that goes both ways.

    ReplyDelete
  73. Lol I wish Starbucks would do this.. Some of our costumers are so rude! No Hello no Thank You... But it probably wouldn't work :/

    ReplyDelete
  74. i know right. I don't even mind if they're not overly nice to you just being treated like a human being is enough. I just amp up my niceness whenever I get bitchy customers. There was this one customer who said 'Are you always this bubbly?' in an offending tone. Like bitch yes I am this bubbly all the time

    ReplyDelete
  75. I work part time in retail rn and the struggle is real.

    Customers are unforgiving when staff make mistakes and that's unfair. Like I remember during my first week on the job and still training, I accidently double scanned a beer pack, so instead of £3-something it came up as almost £7.
    I genuinely didn't notice but the customer was aware his total shopping bill was going over £4 but he chose to Stay Silent, pay it first and look at his receipt and THEN bitch about it as loudly as he could, instead of pointing it out to me beforehand so I can correct it at the time.

    I wish I could overcharge customers for rudeness in situations like these but I think they would flip the till counter over. lol

    ReplyDelete
  76. There's this shop near my university and omfg the staff there are bloody rude. There's like 30 million staff (okay over exaggerating) but only one ONE FREAKING WAITER does the job. Not to mention the female waitress only do their job when they see males but when a female orders they're deaf all of the sudden. I once waited 45 minutes for my food and the guy who just arrived got it in less than 30 second -___-.

    ReplyDelete
  77. I dont give a fuck if someone liced a longer lfe. U dont deserve respecr just bcs of it

    ReplyDelete
  78. Yeah right, got that. I hope you're living up to that standard of yours and don't profit from groundless respect that others pay to you. If you can identify it as such to begin with...

    ReplyDelete
  79. It depends it could go either way , hit or miss really

    ReplyDelete
  80. off topic, but angel in us iced coffee is heaven, no pun intended. :( i want it now.

    ReplyDelete
  81. i hope you're not talking about me--

    ReplyDelete
  82. what about rude staff?

    ReplyDelete
  83. Haha nice marketing . lol

    ReplyDelete
  84. It's really a good idea but at the same time, I find it so sad that it is at what we have to come to be polite with other people. For real, I can understand if you are upset because of your daily life or whatever but what's the point on taking it on strangers ? (family and friends are an exception though because it is always good to lash out on them XD and they can actually understand and forgive you !)
    But yeah', it's sad.

    ReplyDelete
  85. Oh i wish the service and retail staffs at my country are bubbly and smiley! They're just so freaking rude and PMSing every single day. Theres like a small pretty board on each counter that tell us to remind them to smile and when i did playfully asked them to smile, they gave me bitchier faces and just glare like im an idiot.

    ReplyDelete
  86. But to charge extra 50% for cold tone is not necessary to do....h ow about this guy asking for americano...

    ReplyDelete
  87. “Our youth now love luxury. They have bad manners, contempt for authority; they show disrespect for their elders and love chatter in place of exercise; they no longer rise when elders enter the room; they contradict their parents, chatter before company; gobble up their food and tyrannize their teachers.” - Socrates, 400 BC

    ReplyDelete
  88. Jenizz | pinkcrownJanuary 6, 2015 at 6:59 AM

    The waiter are already so polite in Korea... why do they have to implement this? Everyone is so nice...why would you be rude? O.o

    ReplyDelete
  89. [+75, -0] Customer: Hello, OO-ssi. Can I have one delicious cup of Americano? Employee: The event's over.

    http://dc503.4shared.com/img/w6b-psXo/s3/conan-rofl.gif

    ReplyDelete
  90. Omg seriously. There was once i went to a japanese restaurant where all their items had japanese names but no description and the waiter acted so put upon when i asked what some items were.

    ReplyDelete
  91. i'd give them extra food

    ReplyDelete